Become a Lucy's member

Become a Lucy's Member:

It means more than just joining a club – it’s becoming part of a movement, helping us empower women in need.

As a member, you’ll enjoy early access to exclusive product launches, free member-only bracelets, generous discounts on our most-loved designs, and priority support from our team.

But most importantly, becoming a member directly fuels our mission to support women in need – from single mothers working hard to build a better future for their children, to survivors of abuse finding their strength again. Together, we create moments of hope, provide resources, and offer a community that uplifts and empowers.

Many of the women we help remain behind the scenes to protect their privacy. But every month, we share the stories of those who wish to have their voices heard – with you, our members.

These heartfelt updates show the beautiful impact you’re making in the world, and the difference your support truly creates.

It’s a reminder that wearing our jewelry isn’t just about style – it’s about proudly carrying a symbol of hope, knowing that you’ve done something good for someone who needed it most. And honestly… who wouldn’t want to be part of that?

 

As a  Lucy's member, you’ll enjoy:

  • Our welcome gift - Pick a handmade bracelet worth $40 completely for free, only cover shipping.
  • A new bracelet every month – order yours through our exclusive member-only portal.
  • Real-world impact – your monthly membership directly supports women in need. See the difference you’re making in the lives of vulnerable women who choose to share their journey. Our jewelry isn’t just about style – it’s about proudly carrying a symbol of hope.

 

We believe in full transparency – and we want you to know that you’re never obligated to remain a member.

You can cancel at any time. While we’d be sad to see you go, we completely understand, and we want you to feel in control of your membership. Here's how it works: 3 days after ordering your welcome gift for free, your first monthly membership payment of $29.99 will be processed. Please note that once a payment has been successfully completed, it cannot be reversed. From then on, we will charge once every 30 days.

Once your membership is active, you’ll receive access to our member portal, where besides ordering special deals you can see the real impact you’re making and connect with the heart of our community.

And if you ever wish to pause or cancel your subscription before the next billing cycle to avoid being charged for the upcoming month – we’re only one phone call or e-mail away.


Returns:

We accept returns for regular as well as defective or damaged products. If you receive a damaged or defective item, you must notify us within 30 days of delivery to be eligible for a replacement or refund.

Return Eligibility:

  • Items must be in their original condition and packaging.

  • You must provide proof of purchase.

  • Return shipping costs are the responsibility of the customer unless the product is defective.

  • NOTE: Items that show signs of usage or sale-items can not be returned.

To initiate a return, please contact our support team at support@getlucys.com

 

Refunds

Refunds are issued on a case-by-case basis for eligible returns. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

Refund Processing:

  • Approved refunds will be processed within 5-10 business days to the original payment method.

  • Lucy's member charges are non-refundable once processed. Members can cancel at any time, but it's their responsibility to cancel the membership before the next billing date.

 

Contact Us:

For any questions regarding this policy, our products, our membership, your order or tracking updates, please contact us at:

  • Email: support@getlucys.com

  • Phone: +1 (513) 229-9108

  • Address: 327 Surrey Ln, Hatboro PA 19040